Services Suite

Service Order

Service orders are generated from contracts based on service frequency or on-demand calls. With our service module, you can track the order through completion to billing, including costs, materials, deficiencies and inspection reports.

Dispatch & Routing

The Dispatching Module allows for dispatching individuals/teams to work sites over fixed or variable time frames. It gives you the tools to manage your service orders and technicians' time. With the ability to sort your orders by service type, geographical location or by territory, you can narrow down your orders, and then use our mapping technology to plan and schedule the most efficient route.

Contracts

This module can be configured for one time or completely flexible billing cycles that can be independent of the service cycles. Cost structures and service frequencies are highly configurable, which support forecasting labor and materials demand and profits based on existing contracts.

Service History

All service events and inspection reports are tied to the customer's equipment and are always available and re-printable through an easy to use interface.

Question

Can I see all the financials tied to a single service order?

Answer

Yes. All revenue and costs assigned to a service order are tracked and quickly accessible. ProfitZoom™ also tracks materials, deficiencies, inspection reports and dispatching for individual service orders.